We are here to support you and make it easy for you !
Telephone Support
Telephone support is available during office hours in the Pacific time zone at (604) 944-7285.
Commissioning, Installation and Training
Onsite Installation, Commissioning, Training and Support by a Maintenance Expert is available and is recommended for fast, easy startup of the system.
It is priced at US $ 700 per day plus travel expenses.
resursAnnual Support Plan
After the initial 30 days of support, an Annual Support Plan is available for US$475 or about US$39 per month. Pro Maintainer is not sold without annual support The support package includes:
– Telephone support for the coming year
– Free new releases throughout the year.
How to get PRO MAINTAINER™ Upgrades
The best way to receive PRO MAINTAINER™ upgrades is on our website. This method is fast and cost effective.
As a Registered User, you will receive a login name and password from CanaTech Consulting upon purchasing Pro Maintainer.
How to send us your PRO MAINTAINER™ Files
If you are a current, registered PRO MAINTAINER™ User, go to SUPPORT – UPLOADS and follow the easy instructions to send us your files.
User Recommendations and Suggestions
We listen to your suggestions!
Suggestions or ideas on how to improve PRO MAINTAINER™ can be made to CanaTech Consulting.
– New “custom” reports for FREE
– Format changes to existing reports
– Text changes to screens
– Changes to Online Help or the printed User Manual
– Adding fields to a database file
– Changes that make PRO MAINTAINER™ easier to use